Overview
Make no mistake, the higher education contact center has emerged as an incredibly important and valuable communication hub for academic institutions; a tool that makes the difference in establishing ongoing dialogue and responding to the needs of the vast academic constituency.
NICE CXone delivers college and university contact centers a communication platform that is both robust in its capabilities and simple, elegant and user-intuitive in design. CXone is already being trusted by academic institutions in addition to state, local and federal agencies across the US as a transformative platform that redefines the value of the contact center.