Solutions to any CX problem
CXone Native-Cloud Contact Center Solutions: Just the Ticket for Omega World Travel
Moving to native-cloud CXone solutions has been exactly the right move for Omega World Travel, and CXone has had major impact on its business.
Travel Experience Management - Beyond the Booking
While travel, tourism and hospitality organisations can’t control the weather, a data-driven strategy supports experience management for all while boosting customer retention, sales and conversion.
Marriott Consolidates Tech Stack and Gains Powerful Interoperabilty with CXone
After an extensive requirement gathering, RFP, and implementation process, Marriott International went live with CXone in March 2023, updating its legacy CX platform that had grown increasingly static, fragile, and costly.