Virtual Launch Event | Nov 12, 2025

Join NiCE + Cognigy to discover how AI‑powered CX is making enterprises more efficient, more profitable, and more loved.

NiCE Cognigy virtual event - Scott Russell

Named a Leader
Furthest in Completeness of Vision.
Highest in Ability to Execute.

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One platform.
Endless CX possibilities.

Unify customer engagement across digital, voice, and AI.

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NiCE customer experiences
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See how CXone Mpower connects every workflow, agent, and answer
— so customers get what they need, without the wait.

Be more profitable,
more efficient, more loved

At NiCE, every team, workflow, and touchpoint connects.
One platform. One experience. All working beautifully together.

Optimize every workflow so customers get what they need, and your teams stay a step ahead.
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Give your employees instant guidance and knowledge, so they can handle anything with confidence.
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Build automation that drives real results, informed by your best outcomes and highest-performing people.
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Simplify your tech stack and scale AI-powered customer experiences without complexity or compromise.
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Operate with speed, security, and scale while delivering experiences that resonate with your customers, wherever they are.
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Smarter AI made for CX

Smart, seamless support built for the people behind every great customer moment.

Intelligent Virtual Agents
Help customers get what they need, fast, with self-service that’s simple, smart, and always on.
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AI Copilots
With specialized AI copilots by their side, agents and supervisors resolve issues faster and work smarter.
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AI for CX Leaders
Keep business moving with AI-powered insights that turn data into decisions, fast.
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Three powerful CX essentials in one place.

Every solution is built on one unified, intelligent foundation so you can solve what matters now,
scale when you’re ready, and see results fast.