NiCE Media Center

NiCE Named to KMWorld’s 2025 AI 100: Powering the Future of Intelligent Knowledge Management

NiCE Wins Best Workforce Engagement Management Platform For 2025 CX Awards

NiCE research reveals customer service happiness is rising, as general happiness declines, with 72% of consumers citing AI as a key driver

NiCE Won NINE Telly Awards for its 2025 ‘AI Wingman’ Big Game Commercial, ‘Room Where It Happened’ Video Series and Future You is Dynamite Campaign

NiCE WFM Leads Market Share For 11th Straight Year in DMG Consulting’s 2025 Workforce Management for the Enterprise in the Digital Era Report

NiCE Named Outright Leader in SPARK MATRIX™: Conversational Intelligence Platforms, Q1, 2025