NiCE Won NINE Telly Awards for its 2025 ‘AI Wingman’ Big Game Commercial, ‘Room Where It Happened’ Video Series and Future You is Dynamite Campaign
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NiCE research reveals customer service happiness is rising, as general happiness declines, with 72% of consumers citing AI as a key driver
NiCE (Nasdaq: NICE) today announced the findings of its 2025 Global Happiness Index, revealing a surprising contrast: while global happiness has dropped nearly 10 points, from 66% in 2024 to just 58% in 2025, happiness with the state of customer service is on the rise.
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