Featured Awards

NICE Named a Leader in the 2023 Gartner® Magic Quadrant™ for Contact Center as a Service

NICE has been named a Gartner® Magic Quadrant™ Leader for CCaaS for the ninth consecutive year for its CXone cloud platform.

Forrester Wave™ Report 2023 names NICE among the CCaaS leaders

Check out The Forrester Wave™: Contact Center As A Service, Q1 2023 report, which names NICE a top provider in the market. Discover why NICE was selected and see how we are helping businesses achieve remarkable results for customer experience.

NICE earned recognition as a Top Provider for Customer Self-Service Knowledge Bases

Research and consulting firm, Metrigy, gave top honors to NICE CXone Expert in its report evaluating customer self-service knowledge bases.

Awards
Business-Intelligence-Group - 2024-BIG-Innovation-Award
Business Intelligence Group. 2024 BIG Innovation Award
NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group.
Global Banking & Finance Review Award Winner 2024
Best Digital Transformation Company
for North America, Latin America, Asia Pacific, and Europe
Global Banking & Finance Review Award Winner 2024
Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has named NICE as “Best Digital Transformation Partner Company,” across four major geographic regions, including North America, Asia Pacific, Europe, and Latin America, highlighting its strength and leadership in its 2024 Global Banking & Finance Awards competition.
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