VaaS Whitepaper

Global Reach,
Unmatched Reliability
Power every conversation with voice services built for resiliency, clarity and worldwide connectivity.View Demo Request a Quote

The world’s best brands trust NiCE to power 15B+ interactions a year

Voice that goes the distance
CXone Mpower Voice as a Service (VaaS) ensures seamless, high-quality voice interactions across 150+ countries, enhancing customer trust and satisfaction.Get the datasheetGlobal coverage, local impact
Easily port numbers in 150+ countries and provide voice in any with self-defined caller ID, regional call branding, and elastic call queuing.Smarter operations that save
Unify contact center and connectivity within your CX operation to reduce administrative burdens and operating costs.Quality guaranteed
Ensure exceptional voice quality, trusted by enterprises with a money-back SLA for MOS scores above 3.9. Includes real-time monitoring.One provider
With NiCE as your single source for voice, sales, support, and billing there’s no blame game between software and carrier
Dynamic Multi-Carrier Routing
Keep every conversation connected. If a carrier has an issue, calls automatically reroute across our trusted network — so reliability is built in, and service never misses a beat.Powerful voice made simple
Everything you need for global, crystal-clear and reliable voice in one platform.See what global CX leaders are saying
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