Platform Uptime & Availability

Current Feature Availability by Region* 🟢 Platform available 🟠 Performance issue 🔴 Service Disruption

* System & Feature availability may not reflect customer availability. For more details see the NICE CXone SLA statement. Customers may view real-time performance data on the CXone Customer Community Page (login credentials required)

Regional Availability by Month*

* System & Feature availability may not reflect customer availability. For more details see the NICE CXone SLA statement. Customers may view real-time performance data on the CXone Customer Community Page (login credentials required)

Incident history