March madness brackets and thrilling buzzer-beaters make the NCAA tournaments one of my favorite spring rituals.

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Transforming customer experiences
St. Patrick’s Day is almost here! Yay! While you’re gearing up for the festivities, here’s a bit of trivia to sprinkle some luck on your day.
As the healthcare market becomes increasingly competitive in 2025, both regionally and across specialties, how you engage with patients and the interaction experiences you deliver will become increasingly vital to maintaining a successful practice.
Pi Day is always on my radar. I’ll admit it may be less because of the significance of the number—and more because of all the bakeries and pizzerias offering special deals for their “pies.”
In honor of International Women’s Day, we’re celebrating eight remarkable women who are reshaping the customer experience landscape.