Author

Caitlyn Penter

About Caitlyn Penter

Caitlyn manages PR for NiCE. She came to NiCE after working in broadcast news. She uses her journalism expertise and passion for storytelling to tell NiCE’s story to the world.

Blogs by this author

NiCE TV’s Top 10: Bold conversations reimagining the future of service

Binge-worthy CX: AI shake-ups, insider secrets and unfiltered insights—NICE’s The Room Where It Happened is back

CX through the eyes of an innovator: How industry trailblazers are using new CX AI technologies to transform their organizations