Press Releases

Openreach Uses NiCE Cognigy AI Agents to Upgrade U.K. Broadband Deployment to Deliver Tens of Millions in Financial Benefits for Openreach and its Clients 

NiCE is the Only Vendor Named a Gartner Customers’ Choice in Voice of the Customer for Contact Center as a Service Report

NiCE Named to Fast Company’s Annual List of the World’s Most Innovative Companies of 2026

NICE Actimize Positioned as a Leading Luminary in Celent’s 2026 KYC Solutionscape and Technology Capabilities Matrix

NiCE Cognigy Unveils Breakthrough Agentic AI Innovations at Nexus 2026

NiCE Wins Best Innovation for Customer Experience at Enterprise Connect 2026

NiCE Launches Agentic AI Innovation that Turns Enterprise Interaction Data into Ready-to-Deploy AI Agents

NiCE Reports 14% Year-Over-Year Cloud Revenue Growth for Fourth Quarter and 13% Growth for Full Year 2025

NiCE Unveils The Agentic AI CX Frontline Report, Delivering First Quantifiable Evidence of AI-First Customer Experience at Scale 

NiCE Cognigy is the Sole Vendor Recognized as Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Enterprise Conversational AI Platforms