NICE Named Undisputed Leader for Second Consecutive Year in Metrigy’s 2024 CCaaS Provider Ranking
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Sep 5, 2024
NICE earned the highest possible scores in market share, financial strength, product mix, and customer business success
NICE Enlighten Copilot Wins 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI
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Sep 4, 2024
The convergence of CXone’s interaction-centric platform and Enlighten’s purpose-built AI for CX, drives AI-powered interactions and a positive customer experience
NICE Transforms Citizen Experience with New Centralized Gateway to Government Services
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Sep 3, 2024
NICE’s new Integrated Front Door solution offers a single-entry point for government agencies to easily interact with citizens, enabling faster service and resolution for citizens' inquiries
NICE Copilot Wins 2024 AI Breakthrough Award for Best AI Solution for Customer Experience
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Aug 29, 2024
NICE Copilot enables advanced skills exchange between humans and AI, infusing greater cognitive awareness into every interaction.
NICE’s AI-Powered Digital Evidence Management Solution Selected by Augusta, Georgia DA’s Office to Deliver Timelier Justice
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Aug 28, 2024
NICE Justice will automate processes around intaking and managing digital evidence so prosecutors can move cases through the criminal justice system faster
NICE Actimize Positioned as Top Ten Vendor in 2024 Chartis RiskTech AI50 Report for Leadership in AI in Risk Management Solutions
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Aug 27, 2024
NICE Actimize was also honored with three solution category awards, including the use of AI in AML and transaction monitoring, communication and control, and customer service
NICE and Karpel Solutions Partner to Digitally Transform Criminal Justice for Prosecutors
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Aug 21, 2024
Integration of case and digital evidence management systems consolidates digital evidence into a single pane of glass to streamline the justice process
NICE Actimize Recognized as a Leader in Enterprise Fraud Management with High Scores in Current Offering & Strategy Criteria
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Aug 20, 2024
NICE Actimize received the highest possible scores in machine learning based risk scoring and alerting, productized and in-house models, and roadmap criteria
Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
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Aug 19, 2024
Precise AI-driven insights with Enlighten AI transform ONE’s agent and customer experience
NICE Announces the Appointment of a New CEO
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Aug 15, 2024
Scott Russell will succeed Barak Eilam as Chief Executive Officer effective January 1, 2025
