NICE Actimize Positioned as Highest-Scoring Vendor in 2024 Quadrant Knowledge Solutions SPARK Matrix Know Your Customer Report
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Jul 24, 2024
NICE Actimize CDD-X and X-Sight Onboard offers comprehensive identity verification, integrating with industry point solutions and existing IDV providers
State Attorney’s Office for Florida’s Eighth Judicial Circuit Automates Digital Evidence Management with NICE Justice
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Jul 23, 2024
The AI-powered solution will allow the office to redirect more time and effort into prosecuting cases through digital evidence management automation
NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report
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Jul 17, 2024
Metrigy report recognized the power of CXone’s completeness and AI capabilities enabling organizations to deliver the ultimate customer experience
NICE’s NTR-X Compliance Recording and Assurance Secures Transactable Solution Status in Microsoft’s Azure Marketplace
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Jul 16, 2024
NTR-X’s status on the Microsoft Azure Marketplace accelerates time to market and value for customers seeking to boost compliance recording and assurance capabilities
Orange Cyberdefense Selects NICE CXone for Customer Service Excellence and Simplified Global Operations
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Jul 10, 2024
CXone enables a seamless and consistent digital experience for Orange Cyberdefense globally
NICE Announces International CX Excellence Award Winners, Demonstrating CX AI Mastery
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Jul 9, 2024
This year’s winners revolutionized the way they interact with their consumers through cloud, digital and AI solutions
NICE Actimize Named a Leader in the IDC MarketScape for Worldwide Enterprise Fraud Solutions 2024 Vendor Assessment
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Jul 3, 2024
NICE Actimize's IFM Enterprise Fraud Management platform uses Artificial Intelligence and machine learning to develop and improve fraud prevention models and methodologies
NICE Named a Leader In 2024 IDC MarketScape for Contact Center as a Service Report
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Jun 26, 2024
NICE has combined CXone’s platform power with Enlighten’s AI intelligence, ushering in the future of CX AI
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers
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Jun 20, 2024
While 66% of Americans are fundamentally happy only 36% are happy with the state of customer service, signaling major opportunity for businesses to use CX AI to fill the gap
NICE Announces CX Excellence Award Winners at Interactions 2024, Playing Pivotal Roles in Shaping the Future of CX
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Jun 12, 2024
Winners are outpacing the competition, leveraging the latest CX AI to drive exceptional customer experience