Press Releases

Merlin Entertainments Elevates the Guest Experience Across Its Global Attractions with NiCE CXone

AOK PLUS Goes Live on NiCE’s Unified CX AI Platform

Bluecrest Transforms Healthcare Experience with NiCE Copilot, Delivering 94% Call Answer Rate Improvements

Currys Transforms Customer Engagement with NiCE, Driving Higher NPS and Faster Resolution

NiCE Publishes 2025 Environmental, Social and Governance (ESG) Report, Demonstrating Commitment to Innovation and Sustainability

NiCE Exceeds Revenue Guidance Range, Reporting 8% Year-Over-Year Revenue Growth in Second Quarter 2026

NiCE Defines the Trusted Record for AI-Enabled Public Safety at APCO 2026

NICE Actimize Positioned as a Luminary in Celent’s 2026 “Know Your Customer Systems: Adverse Media Screening” Report

NiCE and RingCentral Expand Strategic Partnership to Orchestrate the Future of AI-Powered Customer and Employee Experiences

Banco do Brasil Embeds Agentic AI into Core Workflows to Strengthen Relationship Banking and Customer Engagement