CXsuccess Care included
All CXone customers receive the CXsuccess Care package with self-service support at no-charge, standard with every agreement:
- Global 24/7/365 omnichannel technical support with enhanced cross-functional collaboration
- Exclusive one-stop access to global online Customer Community
- Your choice of self-paced eLearning and resources
Our service level agreements deliver industry-leading uptime, and we answer 80% of calls in 60 seconds or less.