CXone UCaaS integrations enable seamless collaboration between your contact center agents and experts anywhere in your organization. Prebuilt adapters make UC easy to get up and running from within CXone so you can stop developing and start delivering.
Connect your agent workforce in minutes with leading apps from Microsoft, RingCentral, Zoom, LogMeIn, Atos and more.
Discover how the right suite of tools can deliver better customer experiences across any channel while improving everything from agent performance to data analysis.
Integrate – Collaborate
Fully utilize the UC application and agent desktop with one login for all tools and interfaces - no toggling between applications required.
Automatic presence sync provides availability status for quickly connecting with knowledge workers, anywhere in the organization.
With pre-built, well-tested solutions that are instantly deployable plus eliminate future development costs for upgrades.
Robust security controls and industry compliance standards give you the protection you and your customers need.
Explore the NICE CXone DEVone Ecosystem
Our network of technology partners helps extend the power of the NICE CXone portfolio by providing a simple path to trusted, fully-integrated applications and technology.
Give your contact center a voice
Access a network of voice services to connect your contact center to customers in 130+ countries.
Open Cloud Foundation Datasheet
CCaaS that was born in the cloud and thrives in the cloud.