Unified Communications as a Service (UCaaS)

Your whole company,
one click away

NiCE 1CX brings your contact center into the conversation. All-in-one UCaaS, CCaaS, and telco in a lightweight platform that’s easy to use and easy to love at just $5 per user.

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The world’s best brands trust NiCE to power 15B+ interactions a year

Modern communications without the mess

Bring voice, video, chat, and mobile together in one platform your teams will actually use.

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Simplify how teams connect

Access full UCaaS functionality with cloud PBX, app-free video meetings, and messaging in a single solution.

Save time and money

Reduce complexity and operating costs by consolidating UCaaS, CCaaS, and telco with one provider.

Work anywhere, anytime

Use office extensions, mobile apps, or browser access on any device, from any location.

Make adoption easy for everyone

Enjoy a lightweight interface that’s intuitive for users and simple for IT to manage.

Tools that move work forward

Everything your teams need to talk, message, meet, and stay connected from anywhere.

Join and host meetings right from your browser. No downloads, delays, or complicated plugins.
Chat live or send SMS and WhatsApp messages from a single interface your team already knows.
Use mobile, desktop, or web apps to connect and support remote work and on-the-go teams.
Combine UC and contact center tools in one experience to improve service and collaboration.
Built on the CXone Mpower platform with a 99.99% availability guarantee. Expect security, reliability, and uptime you can count on.

See NiCE 1CX in action

Explore the all-in-one UCaaS solution that connects every team, from your contact center to the back office. With NiCE 1CX, everyone works better together with no toggling or confusion.

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