Unified Communications as a Service (UCaaS)

Your whole company,
one click away

NiCE 1CX brings your contact center into the conversation. All-in-one UCaaS, CCaaS, and telco in a lightweight platform that’s easy to use and easy to love at just $5 per user.

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The world’s best brands trust NiCE to power 15B+ interactions a year

Modern communications without the mess

Bring voice, video, chat, and mobile together in one platform your teams will actually use.

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Simplify how teams connect

Access full UCaaS functionality with cloud PBX, app-free video meetings, and messaging in a single solution.

Save time and money

Reduce complexity and operating costs by consolidating UCaaS, CCaaS, and telco with one provider.

Work anywhere, anytime

Use office extensions, mobile apps, or browser access on any device, from any location.

Make adoption easy for everyone

Enjoy a lightweight interface that’s intuitive for users and simple for IT to manage.

Tools that move work forward

Everything your teams need to talk, message, meet, and stay connected from anywhere.

See NiCE 1CX in action

Explore the all-in-one UCaaS solution that connects every team, from your contact center to the back office. With NiCE 1CX, everyone works better together with no toggling or confusion.

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Everything you need to say yes

Get clear on capabilities, compatibility,  and value with these quick downloads.

Ready to experience the power of one platform?

Let us show you how NiCE can unify, automate and elevate your entire customer experience - with AI at the core and outcomes at the forefront.

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