Connectivity: You can have it all
Unified Communications as a Service (UCaaS)
Your whole company,
one click away
Unified Communications as a Service connects enterprise communication tools with CX operations for more collaborative service.
The world’s leading brands trust NiCE to power 25B+ interactions a year
Modern communications without the mess
Bring voice, video, chat, and mobile together in one platform your teams will actually use.
Simplify how teams connect
Access full UCaaS functionality with cloud PBX, app-free video meetings, and messaging in a single solution.
Save time and money
Reduce complexity and operating costs by consolidating UCaaS, CCaaS, and telco with one provider.
Work anywhere, anytime
Use office extensions, mobile apps, or browser access on any device, from any location.
Make adoption easy for everyone
Enjoy a lightweight interface that’s intuitive for users and simple for IT to manage.
Tools that move work forward
Everything your teams need to talk, message, meet, and stay connected from anywhere.
See NiCE 1CX in action
Explore the all-in-one UCaaS solution that connects every team, from your contact center to the back office. With NiCE 1CX, everyone works better together with no toggling or confusion.
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Everything you need to say yes
Get clear on capabilities, compatibility, and value with these quick downloads.
Ready to experience the power of one platform?
Let us show you how NiCE can unify, automate and elevate your entire customer experience - with AI at the core and outcomes at the forefront.