NiCE (Nasdaq: NICE) today announced the findings of its 2025 Global Happiness Index, revealing a surprising contrast: while global happiness has dropped nearly 10 points, from 66% in 2024 to just 58% in 2025, happiness with the state of customer service is on the rise.
NiCE has earned widespread acclaim at the 2025 Telly Awards for its innovative digital campaigns.
NiCE announced it has been named the overall market share leader based on number of seats for workforce management in DMG Consulting LLC’s 2025 Workforce Management for the Enterprise in the Digital Era report.
NiCE announced today that it has been named the Outright Leader in the SPARK MATRIX™: Conversational Intelligence Platforms, Q1, 2025 report out of 16 vendors evaluated.
We have some exciting news to share — NiCE scored not one, not two, but three big wins in the Simpler Media 2025 CMSWire IMPACT Awards and Reworked IMPACT Awards.
We’re celebrating another exciting milestone at NiCE — and this one’s all about innovation that delivers real impact for our customers.
We’re excited to announce that NiCE has been named a Leader in the Frost Radar™: North America Enterprise Cloud Contact Centers, 2024.
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Make the smartest buying decision with the latest Gartner analysis
NiCE has been named a Gartner® Magic Quadrant™ Leader for Contact Center as a Service for the 10th consecutive year and is positioned furthest on Completeness of Vision.
Join us at the Largest CX Event of the Year!
Registration is open! Interactions 2025: June 16-18, 2025. Aria Hotel, Las Vegas
Join us at the Largest CX Event of the Year!
Registration is open! Interactions 2025: June 16-18, 2025. Aria Hotel, Las Vegas
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