Media coverage

NiCE appoints Comstock as CX Product & Technology president

NiCE Appoints Jeff Comstock as President, CX Product & Technology

NiCE names Jeff Comstock as President to drive CX innovation

The High Stakes of Check Kiting: How Old School Fraud Exploits Fis

NiCE Appoints Jeff Comstock as President, CX Product & Technology

NiCE appoints former Microsoft executive as president of CX division

NiCE partners with JJ Spaun to highlight AI focus in golf world

NiCE Announces Brand Ambassador Partnership with PGA TOUR Star JJ Spaun to Champion Power of Relentless Drive, Innovation and Growth

Interview: NiCE Named Gartner MQ CCaaS Leader

Tech’s Real Challenge Isn’t AI—It’s Reskilling The Workforce

How AI is Increasing Customer Satisfaction & Efficiency

The Acceleration of Voice AI: Where Customer Service Goes From Here

AITech Top Voice: Interview with Carmit DiAndrea, Director, AI Data Management at NiCE

Gartner’s Magic Quadrant for CCaaS Highlights Contact Centre Innovation

Gartner Releases Magic Quadrant for CCaaS 2025

NiCE Named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for an 11th Consecutive Year

Gartner Magic Quadrant for Contact Center as a Service (CCaaS) 2025: The Rundown

NiCE Acquires Cognigy to Advance AI-Driven CX

NiCE Closes Acquisition of Cognigy

NiCE Closes Nearly $1B Acquisition of Cognigy, Whose U.S. HQ Recently Relocated to North Texas

NiCE Closes Cognigy Acquisition to “Redefine the Future” of CX

NiCE Completes $955 Million Cognigy Acquisition

This Week in CX: Award-Winning CX and AI Trends to Watch

AI Transforms CX, but Human Touch Still Matters

NiCE Expands Partnership with Salesforce for AI-Powered Customer Service Experience

Building trust in the AI-powered customer experience

The Best Contact Center Interaction Analytics: The 2025 CRM Industry Leader Awards

Study shows that AI already improves customer service for 72% of consumers

Transaction Monitoring in Fintech Market Hits New High | Major Giants Fiserv, Temenos, BAE Systems

NiCE enters into agreement to acquire Cognigy, a market leader in conversational and agentic AI