Elevate your supervisory skills from task management to strategic leadership with Enlighten Copilot for Supervisors. Our advanced AI assistance tool empowers supervisors with critical insights, enhanced capabilities, and comprehensive visibility, ensuring your team’s peak performance and alignment with key business goals.
Get real-time notifications with proactive alerts when agents need help or face low customer sentiment. Prioritize high-risk contacts using AI-based risk analysis. AI-driven prompts help you guide your team, reducing cognitive load and improving outcomes. Strategic insights provide trend analysis, performance risk identification, and KPI management. Simplify reporting with conversational data access, allowing Copilot to retrieve and analyze data for actionable recommendations.
