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    • Desktop and Process Analytics

    © 2025 NICE

    Desktop and Process Analytics - Optimize Your CX

    Scaling desktop and process analytics capabilities.

    Take a scientific approach to improving employee performance,
    and ground business decisions in rich process and interaction data.

    View a demo Request a quote

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    Enhance automation ROI.

     A key performance success factor.

    A key performance success factor.

    Understand and confidently select the processes that will contribute most to the performance success of your team.

    Watch video

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    Contact us

    If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.

    Make automation count

    Select which processes are most worth automating, based on AI-driven data collection, analysis and recommendations.

    Optimize with a click

    Convert recommended process sequences into active automation flows, at the click of a button.

    Keep improving

    Continuously map and prioritize processes to create a steady stream of efficiency opportunities.