Total performance excellence.
When your back office reaches maximum efficiency, amazing things happen. Data is integrated from employee desktops, forecasts are accurate, and engaged employees perform their roles exceptionally well.NICE Back Office Performance provides the tools needed to ensure that your workforce - teams and individuals - operates smoothly, effectively and securely. With a back-office solution cultivating employee success, they will be more engaged, and your organization will deliver uncompromisingly superior services.Cultivate employee success - at scale.

Manage back-office performance
Gain visibility into back-office productivity and proficiency, empowering employees, supervisors, and managers to improve performance.Read the datasheet
Manage back-office staff
Manage your team in challenging or hybrid environments, improve adherence and meet back-office demand.Learn more
Gain deeper insights
Greater visibility empowers and inspires employees, teams and managers to achieve their potential.Read the whitepaper
Crafting Tomorrow's Back Office
Leverage digital tools and employee empowerment to boost agility and customer-centricity.Read Analyst reportBoost employee performance
Get the tools you need to ensure that your workforce is operating smoothly, effectively and securely. With a back-office solution that engages and motivates your employees, your organization will deliver uncompromisingly superior services.


