White Papers

CXone Performance Management for back office


CXone Performance Management Desktop Discovery makes it even easier to unlock insights into how employees are spending their time and to drive their productivity. The transparency and visibility it brings to any organization opens the door for managers to have meaningful, effective and focused interactions, helping their employees to be more proficient and engaged in their day-to-day tasks. The results are greater efficiency, rapid value realization, and exceptional customer experiences. And, with its scalability and easy extensions, CXone Desktop Discovery has the flexibility to grow and meet dynamic business requirements.