Contact center cloud migration - Transform Your CX

Great CX starts in the cloud

Take a modern approach to service. Create a more flexible world in the cloud. Better for your customers, agents, and bottom line.

Modernize customer service operations.

Today’s customers expect more—and faster. To stay competitive, you need customer service automation that is agile, scalable, and cost-effective. Moving customer service operations to the cloud gives you the freedom to scale effortlessly with demand, without the constraints of traditional on-prem systems. Flexibility meets performance so you can deliver exceptional service anytime, anywhere.

Modernize with Confidence.

As a global leader in cloud contact center technology, we offer more than just migration, we deliver modernization.

With proven success moving thousands of customers from on-prem environments to the cloud, NiCE is here to ensure your smooth and seamless transition.

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Trusted by the world's leading companies.

Why Choose NiCE?

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Automated, effortless compliance.

We protect you, your agents, and your customers from security and non-compliance risks. NiCE compliance solutions meets your needs.

Our unique AI capabilities protect you, your agents, and your customers with accurate risk identification and continuous learning to keep up with changing regulations at scale.

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“We evaluated many contact center solutions. CXone Mpower was simply the better platform; it checked all our boxes.”

Ryan Olson
Manager Contact Center Technology and Analytics Trupanion

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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.