Case Studies

PestCo Holdings and NICE CXone Keep the Bugs Out of Customer Experiences


As part of its effort to make pest control more convenient, customer-friendly, and professional, PestCo Holdings LLC selected cloud-based customer experience platform NICE CXone as the standard across its many pest control operating companies. The selection gives PestCo the benefits of economies of scale and consistency across more than a dozen entities, makes the company easier to do business with, and gives PestCo greater day-to-day control over contact center configuration and customization.