Case Studies

DHU Healthcare Transforms with Consultative Guidance and Time-Saving Automation

Overview

DHU Healthcare achieved 98% faster scheduling of training and meetings, 70% fewer discrepancies in agency staff payments, more flexible permission settings and 80% time savings. Their partnership with NICE Value Realization Services helped them successfully transform with NICE WFM and EEM, and enabled DHU to respond quickly to unforeseen events like the recent strep A pandemic.