Additional Case Studies
Case Studies

Carnival UK Advances AI Roadmap with NICE CXone to Serve Thousands of New Guests

Across more than a million guest interactions a year, the Carnival UK contact center team manages all sales, pre-cruise, and post-cruise queries for Cunard, famous for its luxury voyages, and P&O Cruises, Britain's biggest cruise line.

Case Studies

TD Bank Uses NICE to Balance Self- Service Scheduling and Business Needs While Saving Millions Every Year

With NICE and Value Realization Services (VRS), the company has removed manual processes, integrated several business functions into one platform, and enhanced productivity.

Case Studies

RAC WA Aligns with a Cloud-First Approach and Consolidates Legacy Systems Using CXone

RAC WA chose NICE CXone as its new cloud-based contact center solution.

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