Pi Day is always on my radar. I’ll admit it may be less because of the significance of the number—and more because of all the bakeries and pizzerias offering special deals for their “pies.”

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Transforming customer experiences
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In honor of International Women’s Day, we’re celebrating eight remarkable women who are reshaping the customer experience landscape.
Picture this: Four kids huddled around the dining room table, surrounded by a creative explosion of red and pink. Paper hearts everywhere, stickers find their way to unexpected places, and marker caps roll towards freedom.
The start of the new year offers a chance to reset. Whether it’s starting the year with detox cleanse, a plan to read more books or a pledge to cook more at home, new year’s resolutions give us the opportunity to start making new choices and bid farewell to old routines.
Credit unions today must navigate a rapidly evolving financial landscape where members expect personalized, high-quality service.

Giving Tuesday: Customer service technology helps nonprofits and others to amplify impact this holiday season
After the shopping frenzy of Black Friday and Cyber Monday, Giving Tuesday turns our focus from purchasing to philanthropy.
As the ink dries on holiday wish lists, retailers are zeroing in on a steady market with strong signs of buying growth. This year’s outlook suggests a measured optimism—a landscape where consumer spending maintains its course.











