Author

Kara Bankhead

Kara Bankhead

About Kara Bankhead

Kara Bankhead is the Director of Customer Advocacy at NiCE. Since 2005, she has worked in B2B marketing, including roles in demand generation, partner marketing, and customer advocacy. Passionate about storytelling, Kara thrives on celebrating her customers' successes and fostering meaningful relationships within her teams and beyond. Outside of work, she lives in California, joyfully outnumbered by her husband and their three energetic sons.

Blogs by this author

Celebrating women in CX: 8 leaders driving innovation in AI and customer service

Celebrating women in CX: 8 leaders driving innovation in AI and customer service

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Giving Tuesday: Customer service technology helps nonprofits and others to amplify impact this holiday season

Giving Tuesday: Customer service technology helps nonprofits and others to amplify impact this holiday season

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Not just for holidays anymore: Contact centers help satisfy the urge to gift!

Not just for holidays anymore: Contact centers help satisfy the urge to gift!

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Breaking Up With Your Contact Center Software Doesn’t Have to Be Hard. Is it Time to Switch to CXone?

Breaking Up With Your Contact Center Software Doesn’t Have to Be Hard. Is it Time to Switch to CXone?

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