NICE CXone security and compliance standards


NICE is committed to maintaining compliance standards for customer privacy and information security. Effective security controls should flow through the entire system and we maintain every effort to do so. In addition to standard compliance policies put in place by the designations detailed here, NICE conducts internal process reviews periodically throughout the year.

Case Studies

CVent Builds Customer Satisfaction, Relationships with CXone

Keeping customer satisfaction high is central to Cvent’s strategy for building long-term relationships with organizations using its meeting and event planning software. But the company’s outdated proprietary contact center system was a hindrance. Now with the CXone unified cloud CX platform, however, uptime reliability, real-time reporting and seamless, user-friendly agent tools, Cvent is providing the kind of CX that keeps customers coming back for more.