CXone Mpower AutoSummary: Save on costly manual agent notetaking

Overview

Manual agent noteteaking is an unreliable, costly, time suck. Agents should be spending time with customers—not trying (and often failing) to capture every detail of their interactions.

Discover how CXone Mpower AutoSummary frees agents to spend more time with customers and delivers more accurate, complete notes.

Create a more efficient contact center with NiCE.