CXone Mpower: The Ultimate CX-Aware AI Offering

Overview

While customers experience the world through a single, unified mind that weaves memories into a continuum of meaningful experiences, organizations have been limited to a fragmented view managed by disjointed systems and processes. NiCE CXone Mpower is here to change that.

CXone Mpower makes possible a seamless CX continuum, creating AI-powered context engines within every workflow and application, turbocharging organizational performance and maximizing the compounding benefits of AI for customers and employees alike.