Contact Tracing Checklist


Contact tracing plays a significant role in our ability to slow the spread of the COVID-19 virus. State and local government agencies have scaled up and trained a large workforce to facilitate effective contact tracing. Increasingly, many colleges and universities are also exploring campus-based contact tracing efforts in order to bring students back to school. Ensuring that your contact center is equipped with the technology to drive proactive outreach to citizens will help you quickly meet this critical need.