Behavioral Economics Meets Virtual Assistant Tech Redefining the Workplace of Tomorrow
April 18, 2019
In a series of multi-media research reports, globally acclaimed and bestselling author, Prof Dan Ariely, sheds some light on psychological insights which can rejuvenate and bolster the dynamic between human employees and desktop robots.Who would have thought that 'thinking big about RPA' could potentially restore the natural order in the workplace? When deployed correctly and aligned to the varying and intricate needs of human employees, the inclusion of virtual assistant technology can improve process design, reinvigorating humans to focus better and access creative thinking. With intelligent desktop robots taking away all the repetitive tasks requiring processing speed and accuracy, humans are freed up to focus on what they do best, being human. While robots handle all the 'boring' tasks which can dampen the human spirit – human employees gain more time and space to grow their unique talents and creative potential. Investing in virtual assistant technology, such as NEVA, is ultimately an investment in employee well-being. Desktop robots can support human employees in many ways, enabling them to perform better, stay focused and use their human and interpersonal skills during live customer interactions.Lets take a quick glimpse into some of Dan Ariely's smart psychological insights, confirming a strong case for integrating virtual assistant technology into the workplace.