
10 NICE Interactions experiences everyone will be talking about (And why you’ll want to be part of it)
Know that feeling when you’re standing at the edge of something extraordinary, when the air floats with possibility?
10 NICE Interactions experiences everyone will be talking about (And why you’ll want to be part of it)
Know that feeling when you’re standing at the edge of something extraordinary, when the air floats with possibility?
3 biggest takeaways on proactive engagement and the future of customer experience
Customer experience (CX) can look one of two ways: You sit down at a restaurant, ask the waiter for a glass of cold water, remind him a couple of times, and then eventually, when he brings it, you send it back for ice.
Behind the bang: How Future You got so dynamite
Ever wonder what happens when you mix CX drama, AI fails, and a little Napoleon Dynamite energy? Well… gosh! You’re in luck. Quicker than you can say, “No freakin’ way”—we’re giving you a behind-the-scenes (BTS) look at NICE’s Future You is Dynamite videos.