Building Tomorrow’s Workforce with Robotic
Flawlessness and Human Empathy
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Empower Employees
Improve Service -
Discover New Automation
Opportunities -
Get the Full Value
of Integration -
Scale-Up with
Unmatched Experience
The only solution that delivers both desktop (attended) and server-side (unattended) automations, so employees can focus on productivity – not processing.
You first have to know what can and should be automated. NICE automatically helps you to map employee activities and processes, identifying where automation is the key to immediate and long-term optimization.
Robotic Automation seamlessly integrates with NICE’s leading solutions for analytics, workforce optimization and case management, for maximum value and innovation.
With over 550,000 robots, more than 550 customers, and over 16 years of experience, we bring the value of automation to enterprises. And when it’s time to scale up, we make it easy and efficient to quickly meet your changing needs.
Hear it from Our Customers
By implementing NICE Robotic and Desktop (attended) Automation, Helpline reduced their handle time by 79%.
With NICE Robotic Automation, Telefonica Spain reduced the number of errors and handle time, which had a direct impact on increased customer satisfaction, resulting in a total cost saving of €3M within 24 months.
Check Out Our Latest and Greatest
NICE Launches RPA Version 7.0
Version 7.0 streamlines the automation life-cycle with smart process selection, swift development and greater enablement of the human-robotic workforce.
The RPA Life-Cycle Just Got Smarter
After a journey of intensive development and innovation, NICE RPA version 7.0 has been released, including a culmination of innovative tools and features to contribute new levels of value to the market.
Intelligent Virtual Assistant Tech & Tomorrow’s Workforce
In this recorded webinar session with IBM, NICE’s Omer Fuchs explores how virtual assistant technology will shape tomorrow’s workforce by augmenting human potential.
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