Metrigy Research Report: Trends for Patient Experience Success
White Papers
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Patients today want healthcare encounters to mirror the experiences they have in other sectors, like retail or e-commerce. They’re looking for and expect ease, convenience, and consistency. Yet, hospitals and health systems often find it difficult to meet these rising patient expectations.
During a Becker’s Hospital Review webinar sponsored by NICE Systems, four patient experience experts discussed how healthcare organizations can improve and optimize the patient experience with a unified patient interaction strategy.
Their insights are included in this new report, which explores:
Panelists: