Metrigy Research Report: Trends for Patient Experience Success
White Paper
Optimizing Patient Experience with a Unified Patient Interaction Strategy
White Paper
Patients today want healthcare encounters to mirror the experiences they have in other sectors, like retail or e-commerce. They’re looking for and expect ease, convenience, and consistency. Yet, hospitals and health systems often find it difficult to meet these rising patient expectations.
During a Becker’s Hospital Review webinar sponsored by NiCE Systems, four patient experience experts discussed how healthcare organizations can improve and optimize the patient experience with a unified patient interaction strategy.
Their insights are included in this new report, which explores:
Panelists: