Case Studies

Carnival UK Advances AI Roadmap with NICE CXone to Serve Thousands of New Guests

Additional Case Studies
Case Studies

Banco do Brasil Uses NICE CXone to Connect 10,000 Employees Across Hundreds of Offices to Power Omnichannel Customer Engagement

Banco do Brazil rolls out NICE CXone to integrate siloed systems, channels, and functions with a single dashboard designed to arm 10,000 bank employees across 26 Brazilian states with 360-degree customer journeys—all 83 million of them.

Case Studies

Alzheimer’s Society Delivers Crucial Services Through NICE CXone

Alzheimer’s Society engaged NICE partner FourNet to implement the versatile omnichannel cloud-based CXone solution, guided by input from people with lived experience dealing with dementia.

Case Studies

211 LA Uses NICE CXone to Create Agent Capacity, Mobilize Remote Resources, and Build Stronger Human Connections

Available around the clock, 365 days of the year, 211 LA serves as a constant beacon of support for those in need in Los Angeles County, California

Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.

Get Started With NICE

Join the thousands of businesses who trust NICE to create exceptional customer experiences with purpose-built AI.