Annise Jones-Martin of PHI joined the NUG board in 2016 and serves as the Chapter Chair.
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Todd Gould joined the NUG board in 2015. He currently serves as the NUG’s Chief Community Officer, having assumed this post in January 2020 following positions supporting recording, analytics and voice of the customer solutions.
Unnati Patel joined the NUG board in 2013 and held positions as the NPM and Workforce Management Reporting chairs. She has served as the Director of Business Applications since 2015.
Shawn Smith joined the NUG board in 2020 as the Analytics Chair.
Tracey Koehler joined the NUG board in 2014 as the Director of Business Applications. She has served as the Chief Administrative Officer and currently contributes as the Voice of the Customer Product Chair, a position she has held since August 2018.
Maureen has served as the Director of Business Applications for the NiCE User Group Board of Directors since 2016.
Claudine has served on the NiCE User Group Board of Directors since 2017 as the Chair of Quality and Training.