Agent performance on the go with NiCE Employee Engagement Manager (EEM)

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NiCE named a
11X Magic Quadrant
CCaaS Leader
NiCE has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS), positioned furthest for Completeness of Vision and highest for Ability to Execute.Get your complimentary copy here.Get the report

Product Videos

White Papers
Taking a Strategic Approach to Deploying AI in the Contact Center
White Papers
Harnessing digital channels and WFM to provide the best service for every customer
Testimonials
Dominion National Video Testimonial – Empowering Agents with Scheduling
Testimonials
Dominion National Video Testimonial – Performance Management

Webinars
Thinking Out Cloud | Gamifying Performance Management
Testimonials
Dominion National Video Testimonial – Quality Management
Testimonials
Dominion National Video Testimonial – MAX Agent

Webinars
Everything You Need to Know for a Complete Digital- First CX Strategy