Additional Case Studies
Case Studies

AeC Case Study

AeC, one of the largest and most respected business process outsourcing companies in Brazil, provides contact center, telemarketing, software, health management, and other consulting services.

Case Studies

NICE CXone Helps Appriss Deliver on its Mission (PDF)

The Appriss formula is a powerful one: Use technology to do good. The data analytics company provides data and platforms for solving tough issues plaguing business and society around the world. The company’s 55-agent contact center, which handles more than 30,000 calls monthly—24 hours a day, seven days a week, 365 days a year—needed technology that would raise visibility, service levels, productivity and efficiency. Moving to the CXone integrated cloud platform and solutions has achieved all that and more for Appriss.

Case Studies

Fulton Bank Connects and Streamlines Service for 230 Regional Banks with NICE CXone in the Cloud

With NICE CXone, Fulton Bank cohesively integrated the service of more than 230 regional banks on one platform.

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