Infographic

Proactive Engagement: How Companies Are Achieving Superior CX and ROI (Aberdeen)

Overview

Why are 69% of companies using proactive engagement? To reach people at the right time, build stronger relationships, and achieve nearly 2X year-over-year financial gains.

Loyal customers are buying more and referring others.

Ready to shift from reactive to proactive? Check out our exclusive new infographic with Aberdeen for proven insights from top CX leaders on using AI for superior CX and ROI.

You'll learn how:

  • Using AI to uncover CX trends and personalize every interaction
  • Boost agent success with real-time AI support
  • Double connect rate with predictive dialing

Turn proactive connections into value-driven experiences