CXone Mpower SmartReach offers 12 features to optimize consent management and outreach methods across channels while maintaining high levels of risk mitigation and enabling businesses to operate in a compliant way. Features include Human Call and Text Initiators, Embedded Multichannel Consent Management, and Secure Payment Capture. The solution is PCI DSS Level 2 certified to ensure safe payment processing. DNC Controls and Cell Phone Scrubs help ensure proper engagement with potential cell phone contacts.
