About Richard Clayton
A product marketing manager in the Multi-Channel Recording (MCR) Line of Business with many years of experience in the field of hi-tech marketing and communications arena. Richard is responsible for translating the technical advantages of recording and data privacy solutions for the contact center into business benefits, focusing specifically on omnichannel and compliance solutions. As part of his role, he monitors the contact center market landscape, keeps up to date with today's trends and works closely with customers.
