Dana Shalev

About Dana Shalev

Dana is a seasoned professional in the contact center industry specializing in Workforce Engagement Management (WEM). As the Head of Product Marketing at NiCE WEM LOB, Dana's expertise lies in proven WEM best practices that have been embraced by customers worldwide. Her 12-year journey as a marketing veteran has led her to work with leading global companies across various industries, focusing on product marketing and content creation. Dana possesses a unique talent for translating technology into compelling, customer-centric narratives. Her passion lies in cultivating strong, meaningful relationships with customers, ensuring their needs are met and their experiences are exceptional.