Case Studies

Grange Insurance


For generations, Grange Insurance and the independent agents who represent the company have been empowering people to live their lives with fewer worries by offering valuable insurance products and superior, hassle-free services that meet our customers’ changing needs. Grange generates $1.3 billion in annual revenues and controls $2 billion in assets The company partners with independent agents who offer auto, home, life and business insurance protection to policyholders in 13 states. Grange’s contact center handles billing, loss reporting, customer service, and tech support calls from both agents and policy holders.