White Paper

Giving patients consumer-like experiences

Overview

Healthcare leaders are still trying to attract patients and rebuild trust since the pandemic. What’s more, patients now demand the same digital experiences consumers get from other industries. However, this is easier said than done.

This new white paper from Becker’s Healthcare explores how hospitals are streamlining digital interactions to boost satisfaction, drive savings, and alleviate staff. Becker's Hospital Review spoke with the director of patient experience at Emory Johns Creek Hospital and other digital experts about how to accomplish the above goals and deliver the consumer-centric experiences patients are demanding.

This insightful report covers: