CXone Mpower Proactive AI Agent for financial services

Overview

Proactive AI Agent intelligently initiates conversations with banking customers or prospects at just the right time and conducts ongoing, personalized conversations to drive revenue growth and reduce operating costs. Learn how Proactive AI Agent can follow up on loan applications, manage collections journeys, identify cross-sell/upsell opportunities, and guide customers through new product applications--all while fully containing over 90% of the conversations it initiates.