CXone Mpower Agents — Build Once, Deploy Everywhere

Overview

Mpower Agents are purpose-built assistants that don’t just understand—they act. Created in minutes with natural language, they support customers and employees with speed and precision, guided by smart insights to deliver impact across Copilot, Autopilot, and beyond. Built to work across your entire business—front office to back office—they connect with all your systems, handle tasks, complete processes, and collaborate with teams using your data and tools.