White Papers

Master the WFM Paradigm Shift with True to Interval Analytics


In this eBook, we will detail how the nature of work is changing, unpack the old and new paradigms surrounding workforce management, and discuss how modern solutions have evolved to approach the new challenges in the increasingly flexible blended digital office. We will discover NICE's approach to these paradigms and introduce NICE's patented algorithm, True to Interval (TTI) Analytics.