Press Releases

NiCE Launches CXone Mpower Orchestrator to Deliver the First True End-to-End AI Automation in Customer Service

State’s Attorney’s Office for Prince George’s County Undertakes Digital Evidence Management Transformation with AI-powered NiCE Justice

Certified Languages International Personalizes Customer Service with CXone Mpower

NiCE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer Service

NiCE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024

NiCE Selected by Fire Department of New York to Digitally Transform Evidence Management

NiCE Opens Nominations for 2025 PSAPs’ Finest Awards Recognizing Emergency Communications Standouts

San Francisco Department of Emergency Management Selects NiCE Inform Elite for Capturing and Analyzing 911 Communications

NiCE Actimize Partners with The Knoble Non-Profit Network to Issue Best Practices Guide for Identifying Human Trafficking Activity

Illinois’ McHenry County State’s Attorney’s Office Embraces Digital Transformation with NiCE Justice AI-Powered Evidence Management