NiCE Named a Digital Market Leader in 2022 Opus Research Conversational Intelligence Intelliview Report
Feb 15, 2023
NiCE leads on both Conversational Intelligence Intelliview and Conversation Intelligence for CX and EX—positioned highest for Business Impact/Vision and Product Completeness
NiCE Voice of Customer Placed First Overall on Frost Radar Growth Index
Feb 06, 2023
NiCE demonstrates substantial growth driven by digital innovation in customer experience
NiCE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
Jan 30, 2023
Latest collaboration between NiCE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation
NiCE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone
Jan 26, 2023
This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service
NiCE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO
Jan 19, 2023
Yource expands usage of NiCE WFM to support hybrid working by empowering employees through efficient scheduling
NiCE CXone Leads Market Share in DMG Consulting LLC’s Worldwide Cloud-Based Contact Center Report for 2022
Jan 18, 2023
NiCE CXone recognized as the preferred cloud-based platform
NICE’s Evidencentral Digital Transformation Solutions Named Winners in 2022 ASTORS Awards for Seventh Consecutive Year
Jan 10, 2023
NiCE solutions take home awards in two categories for their ability to improve first response and ensure timelier justice by efficiently managing a growing volume of digital evidence and data
NiCE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi
Jan 09, 2023
New capabilities for NEVA Discover present advanced automation experience
NiCE Opens Nominations for 2023 PSAPs’ Finest Awards Honoring Emergency Communications Professionals
Jan 04, 2023
Now in its eighteenth year, PSAPs’ Finest Award recognizes vital emergency communications professionals in every role
NiCE Actimize Positioned As Overall Leader in 2022 Quadrant Knowledge Solutions Inaugural Watchlist and Sanctions Monitoring Solutions Report
Jan 03, 2023
