NICE Announces Annual Digital CX Week, Highlighting Digital-First Strategies to Transform Customer Experience
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Sep 14, 2022
Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever, wherever, and however they want
NICE RPA Named a Leader in Everest Group’s Task Mining Products PEAK Matrix
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Sep 14, 2022
NICE NEVA Discover scores high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's Task Mining Products Assessment
NICE Actimize Wins Three 2022 Global Banking and Finance Awards Highlighting Innovation in Anti-Money Laundering Technology
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Sep 13, 2022
The award recognizes NICE Actimize’s AML-KYC solutions spanning North America, Europe and Asia Pacific regions, managing risk across the entire customer life cycle
NICE Recognizes 2022 PSAPs’ Finest Award Recipients for Excellence in Emergency Communications
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Sep 12, 2022
This year’s winners hail from Florida, California, Colorado, Minnesota, Texas and Utah; Riverside County (CA) Sheriff’s Office honored with trifecta of awards
NICE Evidencentral to Digitally Transform Evidence Management for Yolo County District Attorney’s Office for Timelier Justice
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Sep 6, 2022
NICE Evidencentral’s Justice solution will accelerate case resolutions for victims by helping attorneys access, review and find the truth in digital evidence faster
NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation
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Aug 30, 2022
NICE data-driven insights automate quality management and provide insights on both customer and agent behaviors
NICE Actimize Named “Anti-Fraud Product of the Year” Winner in Risk.net’s Risk Technology Awards 2022
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Aug 29, 2022
NICE Actimize’s IFM-X was cited for meeting the biggest challenges posed by digital transformation when new account opening migrated to online
NICE Named a Leader in the 2022 Gartner® Magic Quadrant™ for Contact Center as a Service for 8th Consecutive Year
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Aug 24, 2022
NICE placed the furthest overall for its Completeness of Vision in the Leaders quadrant. This marks the eighth consecutive year that NICE has been named a Leader in the CCaaS Magic Quadrant.
NICE Actimize SURVEIL-X Markets Surveillance Cloud Solution Selected by Olivetree Financial to Monitor Market Abuse and Support Multiple Asset Classes
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Aug 23, 2022
NICE Actimize brings together its advanced technology and domain expertise to improve detection of true risks and support Market Abuse Regulation (MAR)
NICE Extends CXi Leadership With Next-Gen Digital And Conversational AI Capabilities
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Aug 22, 2022
NICE named a leader in Omdia Customer Engagement Platforms, 2022–23 research report, receiving maximum scores for solution innovation