PARTNER PROGRAM

One program. Every path to CX growth.

The NiCE 360 Partner Program surrounds partners with the structure, support, and go-to-market momentum to scale AI-powered CX solutions across your customer base and beyond.

Become a partner

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Grow faster, stand out, and deliver more

Explore the program benefits that help NiCE partners build credibility, generate demand, and extend the benefits of AI-powered CX to more customers.

Sales and marketing enablement

Access the messaging, sales tools, campaigns, and guidance to identify opportunities and bring the NiCE story to market at speed and scale.

Certification pathways

Build recognized NiCE expertise through training and certification opportunities that help your teams strengthen credibility, deepen solution knowledge, and support customer success.

Marketing development funds

Activate demand with funding support for eligible partner-led marketing activities, from campaigns and events to programs designed to create measurable pipeline.

Partner locator and marketplace

Showcase your solutions, practice expertise, and vertical focus within our Partner Locator and CXexchange marketplace.

Ready to level up your skills with NiCE Specializations?

NiCE Specializations help partners demonstrate validated expertise in high-priority areas like AI. The AI Specialization recognizes partners with certified talent, live NiCE AI deployments, and measurable enterprise outcomes, helping customers choose partners with confidence.

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Frequently Asked Questions

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The NiCE 360 Partner Program provides the structure, resources, and support partners need to grow within the NiCE ecosystem. Program benefits may include sales and marketing enablement, certifications, specialization, marketing development funds, developer resources, and marketplace opportunities.

Participation may vary based on partner type, business model, region, program status, and alignment with NiCE requirements. The NiCE partner team can help determine whether the program is the right fit for your organization.

Marketing development funds are resources that are available to eligible partners for approved marketing activities. These funds can help support campaigns, events, demand generation, and other activities designed to create measurable market momentum.

NiCE 360 helps partners build expertise, create and certify solutions that extend the NiCE platform, activate go-to-market opportunities, generate demand, and deliver more value to customers. Program benefits may include enablement, certifications, marketing resources, partner promotion, business planning, developer support, and opportunities to differentiate through specialization.

Certifications help individual team members build and validate NiCE knowledge or technical expertise. Specializations recognize partner organizations for deeper, proven capabilities in priority areas, such as AI, based on criteria like certified talent, live deployments, and measurable customer outcomes.

If you are new to NiCE, our partner recruitment team can help you understand where you fit in our ecosystem and what benefits are available to you.